Terms and Conditions
Welcome to Inmed Pharmacy. These Terms and Conditions (“Terms”) govern your use of our website www.inmedpharmacy.co.za/, as well as any services, consultations, and purchases you make through our platform or at our physical location. By accessing this Website or using our services, you agree to these Terms. Please read them carefully.
1. Who We Are
Inmed Pharmacy is a registered pharmacy and healthcare provider offering professional medical consultations, prescription services, and over-the-counter medication both online and in-store.
Our team includes qualified healthcare professionals licensed to practice in South Africa.
2. Medical Advice and Responsibility
Medical consultations offered through Inmed Pharmacy are provided by qualified doctors or healthcare practitioners.
However, information provided on the Website — including articles, product descriptions, or general advice — is for educational purposes only and should not replace a personal consultation with a healthcare professional.
You are responsible for providing accurate medical history and information to ensure safe and effective treatment.
3. Eligibility
You must be 18 years or older to use our online services or purchase medication.
By using our Website, you confirm that you meet these requirements and that all details provided are accurate and truthful.
4. Consultations and Prescriptions
Inmed Pharmacy provides both in-person and online consultations where appropriate.
Any prescription medication will only be dispensed following an assessment by a licensed medical practitioner.
Prescriptions are issued in accordance with applicable medical and pharmaceutical regulations.
5. Products and Services
All medications, supplements, and healthcare products listed on our Website are sourced from licensed suppliers.
We strive to ensure all information and product descriptions are accurate, but availability and appearance may vary.
Inmed Pharmacy reserves the right to:
Modify, suspend, or discontinue any service or product at any time.
Adjust pricing or promotional offers without prior notice.
6. Orders, Payment, and Delivery
When placing an order online:
You agree to provide accurate billing and shipping information.
All payments must be made through the secure payment methods listed on the Website.
Delivery timelines are estimates and may vary depending on your location.
Inmed Pharmacy is not liable for delays caused by courier services or events beyond our control.
7. Returns and Refunds
Due to health and safety regulations, medications and medical products cannot be returned once they leave our premises, unless:
You received the wrong product; or
The product was damaged or defective upon delivery.
In such cases, contact us within 48 hours of receiving your order.
Consultation fees are non-refundable once the consultation has taken place.
8. Privacy and Confidentiality
Your medical and personal information is treated with the highest level of confidentiality in compliance with the POPIA.
Please review our Privacy Policy for more information on how we collect, store, and protect your data.
9. Limitation of Liability
While our healthcare professionals provide advice with due care and skill, Inmed Pharmacy will not be liable for:
Any adverse reaction to medication not disclosed during consultation.
Misuse or non-adherence to prescribed medication or instructions.
Delays, interruptions, or errors caused by third-party service providers.
10. Intellectual Property
All Website content, including text, graphics, images, and logos, is the property of Inmed Pharmacy and is protected under copyright and trademark laws.
You may not copy, reproduce, or distribute content without written permission.
11. Governing Law
These Terms are governed by the laws of South Africa and any disputes will be handled in the courts of Durban, South Africa.
12. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
Email: inbengovender@vodamail.co.za
Phone: 031-702-3323
Address: Shop 3A, Sandy’s Centre. Pinetown. KwaZulu Natal